Listening is a critical competency, whether you are interviewing for your first job or leading a Fortune 500 company. Surprisingly, relatively few working professionals have ever had any formal training in how to listen effectively.

Duration: 1h 4m
Enrollment: Online     Learning Method: Self-paced

This course will help you be a better negotiator using a framework for analyzing and shaping negotiations. This framework will allow you to make principled arguments that persuade others. It will allow you to see beneath the surface of apparent conflicts to uncover the underlying interests. You will leave the course better able to predict, interpret, and shape the behavior of those you face in competitive situations.

Duration: 27h
Enrollment: Online     Learning Method: Self-paced

Working remotely has been on the rise for many years now, with research showing that hiring managers expect nearly half of all their workers to be working remotely over the next decade. While many trends feed into this way of organizing work, managing the work effectively will be key to the success of organizations globally.

Duration: 1h
Enrollment: Online     Learning Method: Self-paced

Learn the fundamentals of preparing for and delivering a compelling business presentation. In this course Tatiana Kolovou will put together a business presentation from the very first point of idea generation all the way to delivery day. We will explore the important questions to ask when you analyze your audience and plan your presentation. We will walk through the details of designing your message and visuals, and finish with important information for you to know when it comes to delivering an excellent presentation.

Just as public speaking is a skill that you can hone through practice, good listeners aren't in possession of a special, unattainable gift—careful listening is a skill that you can learn. 

In this course, join career expert Dorie Clark as she helps uncover why it's hard to listen well, and how to develop the mindset of a good listener. She also provides multiple listening strategies to help you manage when you're the one not being listened to, how to keep yourself from interrupting, and how to listen to what's not being said. In addition, she explains how to let others know that they've been heard, and how to listen when someone is annoying.